our website www.my-let.com (‘our site’), whether as a guest or a registered user. Please read these Terms carefully before you
start to use our site. By using our site, you indicate that you accept these Terms and that you agree to abide by them. If you do
not agree to these Terms, please refrain from using our site.
1. INFORMATION ABOUT US
www.my-let.com (sometimes known simply as my-let.com) is a site operated by BPG (UK) Limited (‘We’).
We are registered in England and Wales under company number 05882652 and have our registered office at The Retreat, 406 Roding Lane South, Woodford, Essex, IG8 8EY.
Our VAT number is 919 8771 67.
2. ACCESSING OUR SITE
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide
on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our
security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have
the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our
opinion you have failed to comply with any of the provisions of these Terms
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for
ensuring that all persons who access our site through your internet connection are aware of these Terms, and that they
comply with them.
3. ACCEPTABLE USE
You must not misuse our site. You may use our site only for lawful purposes.
You may not use our site:
a) in any way that breaches any applicable local, national or international law or regulation;b) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose of effect;
c) for the purpose of harming or attempting to harm anyone and in particular children or minors in any way;
d) to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content
standards (‘Content Standards’) below. These Content Standards apply to any and all material which you contribute to our
site (‘Contributions’), and to any interactive services associated with it.
- be accurate (where they state facts);
- be genuinely held (where they state opinions); and
comply with applicable law in the UK and in any country from which they are posted.
Contributions must not:
- contain any material which is defamatory of any person;
- contain any material which is obscene, offensive, hateful or inflammatory;
- promote sexually explicit material;
- promote violence;
- promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
- infringe any copyright, database right or trade mark of any other person;
- be likely to deceive any person;
- be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
- promote any illegal activity;
- be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
- be likely to harass, upset, embarrass, alarm or annoy any other person;
- be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
- give the impression that they emanate from us, if this is not the case; or
advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or
e) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other
form of similar solicitation (‘Spam’); or
f) to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs,
keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect
the operation of any computer software or hardware.
By breaching this condition 3(f), you would commit a criminal offence under the Computer Misuse Act 1990. We will
report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by
disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically
harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to
your use of our site or to your downloading of any material posted on it, or on any website linked to it.You also agree:
a) not to reproduce, duplicate, copy or re-sell any part of our site in contravention of these Terms;
b) not to access without authority, interfere with, damage or disrupt:
- any part of our site;
- any equipment or network on which our site is stored;
- any software used in the provision of our site; or
- any equipment or network software owned or used by any third party.
We will determine, in our discretion, whether there has been a breach of this condition 3 through your use of our site. When
a breach of this condition 3 has occurred, we may take such action as we deem appropriate.
Failure to comply with this condition 3 constitutes a material breach of the Terms, and may result in our taking all or any of
the following actions:
- immediate, temporary or permanent withdrawal of your right to use our site;
- immediate, temporary or permanent removal of any posting or material uploaded by you to our site;
- issue of a warning to you;
- legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to,
reasonable administrative and legal costs) resulting from the breach;
- further legal action against you; or
- disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this condition 3. The responses described in this condition 3
are not limited, and we may take any other action we reasonably deem appropriate.
We may from time to time provide interactive services on our site, including, without limitation:
- chat rooms;
- bulletin boards; or
- other interactive services.
Where we do provide interactive services, we will provide clear information to you about the kind of service offered, if it is
moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any
interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the
relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation
to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any
loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents
who permit their children to use an interactive service that it is important that they communicate with their children about
their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the
potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator,
should a concern or difficulty arise.
4. INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those
works are protected by copyright laws and treaties around the world. All such rights are reserved.
“my-let” and “LiveText” are trademarks of BPG (UK) Limited.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you
may draw the attention of others within your organisation to material posted on our site. You must not modify the paper
or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations,
photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us
or our licensors.
If you print off, copy or download any part of our site in breach of these Terms, your right to use our site will cease
immediately and you must, at our option, return or destroy any copies of the materials you have made.
5. RELIANCE ON INFORMATION POSTED
Nothing on our site is intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and
responsibility arising from any reliance placed on such information by any visitor to our site.
6. OUR SITE CHANGES REGULARLY
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to
our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no
obligation to update such material.
7. OUR LIABILITY
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent
permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
a) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of
b) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in
connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted
on it, including, without limitation any liability for:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and
- for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach
of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage
to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent
misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited
under applicable law.
8. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE
you warrant that all data provided by you is accurate.
9. UPLOADING MATERIAL TO OUR SITE
Whenever you make use of a feature that allows you to make Contributions, or to make contact with other users of our site,
you must comply with condition 3 of these Terms.
You warrant that any Contributions comply with condition 3, and you indemnify us for any breach of that warranty.
Any Contributions will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and
disclose to third parties any such Contributions for any purpose. We also have the right to disclose your identity to any third
party who is claiming that any Contributions constitutes a violation of their intellectual property rights, or of their right to
We will not be responsible, or liable to any third party, for the content or accuracy of any Contribution by you or any other
user of our site.
We have the right to remove any Contributions if, in our opinion, such Contributions do not comply with condition 3 of these
10. LINKING TO OUR SITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take
advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement
on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in
all respects with the Content Standards in condition 3 of these Terms.
If you wish to make any use of material on our site other than that set out above, please address your request to enquiries@
11. LINKS FROM OUR SITE
Where our site contains links to other sites and resources provided by third parties, these links are provided for your
information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or
for any loss or damage that may arise from your use of them.
12. JURISDICTION AND APPLICABLE LAW
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we
retain the right to bring proceedings against you for breach of these Terms in your county of residence or any other relevant
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation
(including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and
We may revise these Terms any time by amending this page. You are expected to check this page from time to time to take
notice of any changes we make, as they are binding on you. Some of the provisions contained in these Terms may also be
superseded by provisions or notices published elsewhere on our site.
14. COMPLAINTS PROCEDURE
We are members of The Property Ombudsman (www.tpos.co.uk) and as part of that membership, we have an internal complaints procedure, available on request.
We also have the TPO Codes of Practice and Consumer Guides available on request.
15. YOUR CONCERNS
If you have any concerns about material which appears on our site, please contact firstname.lastname@example.org
Thank you for visiting our site.