Additional Terms and Conditions of Use for Property Marketing
We offer property lettings marketing services where we will, in such manner as we determine, market your property
on our website, other websites and by other means, for example using a 'To-Let'
board and or local agents or representatives. All of these methods are referred
to when we use the term services, market or marketing.
Each paid for property advert can only be used for one property until such time as it is let.
The remaining advert period cannot then be used for other properties or for the following letting.
However, please note that your advert's contents (photos, descriptions, etc) will remain on our site for you to re-use the
next time you need to pay for an advert to run.
Commercial properties adverts are paid for on a monthly basis.
Residential adverts will be shown on the designated web portals for up to 3 months.
The advert can be paused to preserve these active days, but can only be paused for a total of 30 days during the advert's lifetime.
To help you deal with your enquiries without being overrun with them, our systems will pause your advert after you have received 10.
It is expected that you will contact each enquirer back (even if just with a text message or email) to discuss their enquiry
or to tell them the property is let.
If we receive any complaints from tenants that haven't had a reply, we may end your advert without notice.
Once you have dealt with each enquiry, you can archive the enquiry (you can view these archived enquiries at any time).
Once paused, you can unpause the advert after you have archived enough to leave fewer than 10 live enquiries.
Note, we may change this limit at any time.
You warrant that you are the owner or legal
representative of the owner of the property and are legally entitled to use the
services provided by my-let.
You warrant that you are not a letting agent or representing a letting agent in
We will keep your personal details including telephone numbers confidential and
hidden from prospective tenants when they view property details or enquire about
your property until you choose to provide the details to them. Likewise, we will
keep prospective tenant and enquirer details confidential from you unless and
until they choose to provide them to you.
If you are conducting your own viewings, you will be offered the opportunity to
allow us to provide your direct contact details as necessary. We will also offer
the enquirer the opportunity to provide their contact details to you. You are
reminded that if you are conducting your own viewings you should take appropriate
necessary precautions especially if meeting someone unaccompanied.
You understand and accept that we will need to communicate with you by email,
phone or text message from time to time to keep you informed of the status and
updates of the services you have or may wish to use with us. We will not pass on
or sell your details to third parties without your permission, however, we may
from time to time offer third party services from our web site that you may wish
to access. In the event that you choose to do this, then we may as part of that
process pass on information to the relevant third party.
my-let provides no guarantee for the quality of service offered by third party
providers such as external web portals, printers, credit reference agencies and
any other external party used by my-let. We have only partnered with what we
believe are the best external parties but my-let is not accountable for any
service issues or errors on the part of any external party.
my-let is not a solicitor or law firm. my-let will from time to time offer
support and advise you on legal aspects of lettings but this is not to be
construed as legal advice. You are responsible for making your own decisions
regarding legal matters and should consult a solicitor if you want professional
These terms and conditions are in addition to our standard
that you have already accepted in order to creat your account and gain access to
this site and its services. In the event of any contradiction between this
document and any of the preceeding documents setting out our standard terms,
then these terms will prevail.